Privacy Policy
1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us regarding our custom CNC machining services.
We are committed to ensuring that your privacy is protected and that any personal data you provide is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following information:
- Name and contact details (such as email address and phone number)
- Information relating to your enquiry or project
- Technical data (such as IP address, browser type, and website usage)
- Any information you provide when contacting us via forms or email
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes
- Deliver our services and communicate about your project
- Improve our website and services
- Maintain internal records
We do not sell, rent, or trade your personal information to third parties.
4. Legal Basis for Processing
We process your personal data based on:
- Legitimate interests – to respond to enquiries and operate our business
- Contractual necessity – where processing is required to fulfil an order or service
- Consent – where you have given clear permission (e.g. contacting us via forms)
5. Data Sharing
We may share your information with:
- Service providers (e.g. hosting providers or email services) where necessary
- Legal or regulatory authorities if required by law
All third parties are required to respect the security of your personal data.
6. Data Security
We are committed to ensuring your information is secure. Appropriate technical and organisational measures are in place to prevent unauthorised access, disclosure, or loss.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.
8. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request data portability
To exercise any of these rights, please contact us using the details below.
9. Cookies
Our website may use cookies to enhance user experience and analyse website traffic. You can control or disable cookies through your browser settings.
10. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
12. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: privacy@saffaengineering.co.uk
Location: United Kingdom